Before Marrying That Cloud Provider, Be Sure It Isn’t a Bridezilla
When it comes to the cloud, selecting the right cloud provider can be challenging at best and nightmarish at worst. The cloud includes a variety of ways to deliver technology services, from standalone software applications like hosted email or databases to very new and exciting uses that include disaster recovery as a service (DRaaS), storage as a service, or platform as a service (PaaS) applications. While there are obvious advantages to entering into a cloud partnership — including decreased IT costs, increased flexibility and a reduced focus on IT maintenance issues — selecting the right cloud provider is a critical first step in realizing those benefits in a way that creates a synergistic, long-term and fulfilling relationship.
That’s why I have put together a list of the top questions IT pros should ask when they’re considering a cloud partner for the long haul.
Is the cloud infrastructure backed by at least a 99.9 percent up-time SLA, and is there financial compensation for not meeting it?